Contact Information


Office Locations

East Amherst, NY 14051

Satellite Offices:
Lady Lake, Florida 32159
North Miami Beach, Florida 33180




Travel Inquiry Department

Contact us if you are unable to find availability, or if you have not received a reply from an owner or property manager. We strive to make our renter's experience the best it can be. Please be sure to first contact the owner/manager from their individual property page before contacting us.

Go to the Reservation Center

Customer Service Department

Have questions regarding your account? Having trouble updating your property information? Contact our Customer Service Department today and get in touch with a real person who can assist your every need. Before contacting us, please view to see if your question has been covered.

P: 866-218-5743
P: 716-741-4287 (Outside the USA)




Marketing Department

Contact our Marketing Department regarding media contacts, press releases, partnerships, and affiliations. and many of our partners are proud supporters of charities and local events.

P: 866-218-5743
P: 716-741-4287 (Outside the USA)

Sales Department

Have questions regarding property packages, ad placement or multiple property discounts? Email or give us a call and speak to a Sales Representative who can explain the benefits in listing with us. Learn and read our .


P: 866-218-5743
P: 716-741-4287 (Outside the USA)
F: 716-706-1332